Virtual F&I (VFI) meetings are a modern approach to an established part of the vehicle sales process. Products typically sold through in-person meetings are now being handled via video conferencing software. While implementing a new process change at the dealership level can sometimes be met with resistance, Virtual F&I can have numerous advantages, giving the car-buying public a customer experience that matches their expectations, and may even lead to greater long-term loyalty and engagement.
5 min read
Whether you’re seeking to complete an all-digital transaction or meet the needs of your in-store buyers, Virtual F&I (VFI) is a seamless, customer-focused way to achieve these goals. There is a clear demand from customers for a personalized, simple buying experience, and VFI is the final piece of that puzzle for dealerships.
4 min read
Consumer preferences have changed, and our industry is shifting quickly to keep up. It's important that you are seizing every opportunity to do business with your customers in a way that’s efficient and convenient for them. Virtual F&I (VFI) is the latest evolution of our business and is a customer-focused solution that also increases sales and revenue. Successfully implementing Virtual F&I can enhance your profitability and give your customers the experience they prefer.
10 min read
As VFI offers a brand new solution to the F&I buying process, we've compiled a list of the most frequently asked questions we’ve gotten from dealers using the program.
4 min read
Thanks to the ongoing digital revolution, today’s car buyers have a near-limitless amount of information at their fingertips. Historically, auto sales professionals were the primary point of contact for consumers looking to buy or lease a vehicle. But with the rise of third-party comparison websites, and the transparency they now expect from dealership websites, shoppers can research makes and models, sticker prices and local car dealerships without ever having to leave their homes.