JM&A Group Blog

8 min read

Follow These Best Practices in Your Automobile Dealership

By Amanda Pliskow on Nov 25, 2019

Today’s auto industry is fiercely competitive, and car dealerships of all sizes sometimes struggle to maintain a foothold in their local markets. The rise of digital retail has put a lot of pressure on dealers to modernize their internal operations, streamline their path to purchase and offer more personalized customer experiences - but adapting hasn’t always been easy. 

Topics: Process
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4 min read

The Importance of an Effective and Adaptable Training Program

By Danny Vendrell on Nov 15, 2019

While it pays to hire employees for your auto dealership who bring valuable experience and soft skills, there's no way to find all the necessary competencies through the talent search alone.

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5 min read

Why You Should Recruit and Retain Staff with Diverse Communication Styles

By Danny Vendrell on Oct 18, 2019

The interaction between your salesperson and your customer is where auto sales are made. Hiring employees with developed communication skills is an essential part of improving the performance and overall success of your dealership.

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2 min read

How Strong Leaders Build and Keep Their Dream Team

By Amanda Pliskow on Oct 17, 2019

There are a million books and articles to read about leadership, and it’s hard to know where to start or what will work for you. You can lean in, embody the seven habits, live by your emotional intelligence score or follow another philosophy. But I’m sure you’ll agree auto dealerships are a very specific animal...

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2 min read

Strategies to Get the Results You Want in F&I Underwriting

By Chris Costello on Sep 17, 2019

“It’s not what you make that counts, it’s what you keep.” It’s a common saying, but it certainly applies to dealers offering F&I products.

It all boils down to this: There are a million ways to get results, but getting the results you want takes a lot more thought and consideration.

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