JM&A Group Blog

8 min read

E-Commerce Tips for the Automotive Industry

By Amanda Pliskow on Dec 18, 2019

Let’s face it, the auto industry has experienced a major shake up over the past few decades. 

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4 min read

How Digital Retail Can Future Proof Your Auto Dealership

By Danny Vendrell on Dec 13, 2019

Over the past few decades, the auto retail industry has undergone several major transformations that have reshaped how vehicles are marketed, bought and sold. Staying one step ahead of shifting market conditions has been a constant pain point for dealers operating under traditional business models, often leading to compressed margins and a decline in customer retention. So how do you prepare your dealership for the future?

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8 min read

Follow These Best Practices in Your Automobile Dealership

By Amanda Pliskow on Nov 25, 2019

Today’s auto industry is fiercely competitive, and car dealerships of all sizes sometimes struggle to maintain a foothold in their local markets. The rise of digital retail has put a lot of pressure on dealers to modernize their internal operations, streamline their path to purchase and offer more personalized customer experiences - but adapting hasn’t always been easy. 

Topics: Process
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4 min read

The Importance of an Effective and Adaptable Training Program

By Danny Vendrell on Nov 15, 2019

While it pays to hire employees for your auto dealership who bring valuable experience and soft skills, there's no way to find all the necessary competencies through the talent search alone.

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5 min read

Why You Should Recruit and Retain Staff with Diverse Communication Styles

By Danny Vendrell on Oct 18, 2019

The interaction between your salesperson and your customer is where auto sales are made. Hiring employees with developed communication skills is an essential part of improving the performance and overall success of your dealership.

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