JM&A Group Blog

6 min read

Marketing Your Dealership During COVID-19

By Ryan Leschel on Apr 27, 2020

If we have learned anything in the last month or so, it’s that the game has changed.

Due to the unforeseen challenges COVID-19 has sprung on all of us in the auto industry, we are all adapting and changing the way we conduct business. 

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6 min read

COVID-19 Dealer Communications Plans

By Amanda Pliskow on Apr 15, 2020

Here you’ll find a series of checklists with communications methods you will want to consider implementing within your dealership during COVID-19 and the recovery period to follow. By completing the items on these lists, you can help boost business, ensure customer confidence and keep a consistent message across your channels.

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2 min read

5 Rules You Should Be Following To Build Trust (And How To Start)

By Danny Vendrell on Jul 12, 2019

We all want to find that silver bullet.

You know the one… the perfect thought track that leads to trust, credibility, and long-term loyalty. The truth is - there are no silver bullets (sorry), but there are a few tried and true methods that will pay off if they are built into your process with every customer.

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4 min read

Ten Tips to Communicate More Effectively with Customers

By Danny Vendrell on May 23, 2019

We all know this: Effective customer communication is the cornerstone of any successful business. 

And dealer personnel who are able to consistently and effectively communicate with their customers enjoy stronger relationships and increased sales success. 

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